Fast Play Ticket Vendor Software Issue Addressed
TRENTON (April 29, 2021) – The New Jersey Lottery will restart ticket sales for the Fast Play family of games at 5:00 p.m. on Thursday, April 29. Sales of Fast Play games were suspended on Tuesday, April 27 due to a vendor software error. When sales resume, the Fast Play Progressive jackpot remains available for winning at $453,348, the level in effect on April 27.
The computer gaming system used by the Lottery was recently upgraded by vendor IGT and a software coding error occurred during the upgrade. The software error began affecting Fast Play games on February 26, 2021, and prevented the gaming system from selecting a Fast Play Progressive top prize tier “jackpot” winner. All prize tiers below the top prize tier “jackpot” were unaffected. Since the issue started, players purchased 1.3 million tickets and won approximately $4.6 million in lower-tier Fast Play prizes. During that period, 5% of purchases were used to fund the progressive jackpot.
Upon confirmation that the software error had been corrected, the Lottery directed the vendors Northstar New Jersey (sales and marketing) and IGT (game design and ticket manufacturing) to focus on improving the player experience.
To that end, Lottery players who possess non-winning Fast Play tickets may submit them to receive a voucher for a free ticket in the amount equal to the dollar value of the eligible tickets submitted. Players who previously entered non-winning Fast Play tickets purchased since February 26 into the Lottery’s Collect N’ Win second chance drawing will also be eligible for vouchers. Details on how to obtain vouchers will be posted on the Lottery’s website on Friday, April 30.
Fast Play games come in a variety of themes and price points. Players find out instantly whether they have won by matching symbols on the tickets. Fast Play tickets are printed by Lottery terminals and available at self-service vending machines. Each game has its own prize structure.
The progressive jackpot was last won on February 11 for the $10 game 50X the Cash with a jackpot of $155,386.
This matter will be updated as additional information becomes available.