Ketan is always looking for ways to increase his lottery business and encourage play. One way he does this is by posting all the winners in his pharmacy. He likes to showcase his winners by hanging winner posters and winner stores.

Another way he increases his lottery business is through customer service. He knows all his customers by their first names and takes the time to get to know them and their favorite games. He will always suggest a new Scratch-Offs ticket or let his players know about any updates or promotions for Draw Games. He knows a sure-fire way to increase play is by always asking for the sale! Lastly, his store carries multiple facings of the top selling games that customers crave.

Ketan works collaboratively with his Lottery Sales Representative and will take any suggestions to help grow his business.